Welcome to the Cigna Sleep Management Website

Welcome to the dedicated Cigna Sleep Management Program website. The Sleep Management Program is designed to improve the overall quality of sleep-related services for patients with Cigna-administered coverage – from diagnosis to therapeutic management. This website is intended to provide health care professionals with additional information about the Cigna Sleep Management Program, and assist you with requesting precertification for sleep services. Additionally, this site will help you to manage your patients’ sleep service needs throughout their course of treatment.

This secure website will allow health care professionals to:

  • Check a patient's eligibility
  • Request precertification for sleep related services
  • Report sleep study interpretation results
  • Report Positive Airway Pressure (PAP) therapy adherence for continued benefit coverage

Please note that coverage precertification for medical necessity is required for patients with Cigna-administered coverage prior to performing a sleep study, initiating sleep therapy, or ordering sleep therapy supplies in order to receive claims payment. All requests for sleep services will therefore be reviewed and assessed for medical necessity and the appropriate site of service, as outlined in Cigna and industry evidence-based accepted medical criteria. For more information, please refer to the Cigna Coverage Policies for Obstructive Sleep Apnea Treatment Services and Sleep Testing Services found at Cigna Coverage Guidelines prior to submitting your precertification request for sleep services.

What this program means for your patients
The Sleep Management Program will provide your patients who require treatment for Obstructive Sleep Apnea and are prescribed Positive Airway Pressure (PAP) Therapy with a comprehensive support program. One way we’ll do this is through the sleep therapy adherence program, iComply. This program aims to assist patients with adapting to their therapy and maintaining a level of therapy adherence in order to ensure that they achieve the maximum therapeutic benefits of the prescribed treatment.

If you are a Cigna patient, CLICK HERE.

Important Message about Precertification!
Sleep testing is an outpatient procedure and precertification is only required for some Cigna members. Requirements for precertification can be found on the back of the Cigna ID card, or on the Cigna eligibility web site. If only inpatient services require pre-cert, sleep testing may proceed without precertification.If your patient has an “S” printed under their name on their ID card or next to the CIGNA logo, please call the number on the back of their card to obtain eligibility and benefits, as well as to determine if precertification is required before entering your request. If you prefer to submit a fax request, download the Sleep Test Precertification Form from the Quick Links section of this page.

News Flash

Importance of Providing Correct Ordering Physician Information

June 22nd, 2013
This is to remind you about the importance of providing current and correct ordering physician information with each authorization request and to introduce new provider portal functionality relating to ordering physician information
Read More>>

Cigna Introduces New Sleep Management Program

February 18, 2013
Leading Health Plan partners with CareCentrix to deliver quality Sleep Management Program.
Read More>>
Quick Links

Cigna Sleep Management Program Overview
Cigna Sleep Management Website Demonstration
Cigna Sleep Program Precertification Fax Request Form
To access SleepUM Click Here
Understanding Your Patient’s Options
Understanding Sleep Apnea
Fast Facts

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